Select Page
Join your host Andrew Tisser with his guest Dr. Joan Naidorf as they talk about what affects your approach when dealing with “difficult” patients. Dr. Naidorf has been working in this space for some time, and the American Association for Physician Leadership published her book Changing How We Think about Difficult Patients: A Guide for Physicians and Healthcare Professionals. With depth, Dr. Joan helps us understand our biases, empathy, and how to better look at our relationship with patients.

In this episode you will learn:

  • How the book Changing How We Think about Difficult Patients came to be
  • Biases affect the physician-patient relationship
  • Why you should anticipate the possibility of a patient getting “difficult”
  • The moments where you need to bolster up your confidence as a physician

Today’s Guest

About Dr. Joan Naidorf:

Dr. Joan Naidorf is a board-certified emergency physician trained at the Philadelphia College of Osteopathic Medicine and Einstein Medical Center Philadelphia. After growing up in Highland Park, NJ, she obtained her undergraduate degree at the University of Virginia.

She practiced for nearly thirty years in the busy emergency departments of Inova Alexandria Hospital and Fort Belvoir Community Hospital in Virginia. As an author and speaker, she has been sharing important ideas with students, residents, and practicing physicians through various online and direct engagements. She was recently appointed to the editorial advisory board of The DO magazine.

Her proudest accomplishment has been raising three compassionate and intelligent children along with Toby, her devoted husband. Toby supplies many stories of the patients who challenge him from his busy gastroenterology practice. In her spare time, Dr. Naidorf enjoys reading, traveling, playing tennis, tasting wine, and walking with Dolly, the miniature poodle.

Connect with Dr. Joan Naidorf:




Connect with Talk2Medoc on:






FREE four-part video series describing my path from burnout to career satisfaction-

PS: If you are a physician who is feeling burnt out and want to discuss working with me directly- book a call at

Don’t Forget to Subscribe!

If you like the show please subscribe on Apple Podcasts or wherever you get your podcasts! Click here for a link to all major platforms!

Recommended Resources (click for Amazon)


All opinions expressed by the guest in this episode are solely the guest’s opinions and do not reflect the opinions of Andrew Tisser DO, Talk2MeDoc LLC, or any affiliates thereof. The guest’s opinions are based upon information he considers reliable, but Andrew Tisser DO, Talk2MeDoc LLC, nor any affiliates thereof warrant its completeness or accuracy. The guest, Andrew Tisser DO, Talk2MeDoc LLC, or any affiliates thereof are not under any obligation to update or correct any information provided in this episode. The guest’s statements and opinions are subject to change without notice.

Meet Andrew

Career Strategist and Podcast Host

I help early-career physicians (and those docs who haven’t figured it out yet) with goal-based career strategy so they can be personally and professionally happy.

I know it’s not easy. You’re frustrated by student loan debt, work-life balance, lack of respect and feel powerless. But as long as you’re stuck, you’ll never be able to enjoy the life you have sacrificed so much for and deserve!

Are you ready to take the next step toward your having the medicine career and life you want?

Book Your FREE 45min Strategy Session Now To Get Started:

FREE Video Series Reveals

How To Create The Medicine Career And Life You Love

What worked, what didn't, what I discovered in my own journey and how it will help you create the medicine career and life that fulfills you.